INTRODUCTION

 

Artificial Intelligence (AI) is used within our organization to enhance productivity, service quality, and innovation. We recognize that the use of AI involves ethical, security, and compliance considerations.

This policy aims to inform our clients, partners, and other stakeholders about how we use AI in a responsible, transparent, and compliant manner in accordance with applicable requirements.

 

 

OBJECTIVE

The purpose of this policy is to:

  • Describe the principles governing our use of AI
  • Inform external stakeholders of our practices
  • Ensure the responsible, secure, and compliant use of AI

This policy forms part of our Artificial Intelligence Management System (AIMS), in accordance with ISO/IEC 42001.

 

SCOPE

This policy applies to:

  • AI-enabled solutions and services provided to our clients
  • The use of AI tools by our employees in a professional context
  • Interactions with third parties involving AI systems

 

KINESSOR COMMITMENTS

We are committed to:

  • Governing the use of AI through a risk-based approach
  • Complying with all applicable laws, regulations, and contractual requirements
  • Establishing a formal AI governance framework (AIMS)
  • Continuously improving our AI practices

This commitment is part of a continuous improvement approach as required by ISO/IEC 42001.

 

GUIDING PRINCIPLES

Transparency

We inform users when AI systems are being used and aim to provide explanations of their functioning where appropriate.

Accountability and Human Oversight

We maintain appropriate human oversight of AI systems, particularly for critical decisions.

Security

We implement measures to protect AI systems against unauthorized access, misuse, and vulnerabilities.

Data protection

We ensure the protection of personal and sensitive data used or processed by AI systems.

Ethics and Fairness

We strive to prevent bias, negative impacts, and unethical uses.

These principles are aligned with best practices in responsible AI governance.

 

AI USE CASES

AI may be used for, among others:

  • Automating administrative and repetitive tasks
  • Data anlysis and generation of indicators
  • Assistance with drafting, translation and communications
  • Enhancing customer experience (e.g., virtual assistants)
  • Detecting anomalies or risks (e.g., cybersecurity)

These uses are governed by control mechanisms and risk assessment processes.

 

AI RISK MANAGEMENT

We identify, assess, and manage risks related to:

  • The data used
  • Automated decision-making
  • Impacts on individuals and organizations

Impact assessments and mitigation measures are carried out where required, in line with best practices in AI risk management.

 

INTERACTIONS WITH EXTERNAL PARTIES

We expect our partners, suppliers, and clients to:

  • Comply with applicable AI requirements
  • Use AI responsibly and in accordance with regulations
  • Report any misuse or incident involving AI

 

REPORTING AND INCIDENTS

Any concern regarding the use of AI or any incident may be reported through:

Reports are handled in accordance with our internal incident management processes.

 

GOVERNANCE

AI governance includes:

  • An oversight structure (AI Committee)
  • Defined roles and responsibilities
  • Processes for validation and monitoring of use cases

 

POLICY REVIEW

This policy is reviewed periodically to:

  • Adapt to evolving technologies and risks
  • Integrate new regulatory requirements
  • Improve the effectiveness of the AIMS

 

To contact us
If you have any questions about the information above, the website’s practices, or your use of the website, please contact us:

Kinessor
615, boul. René-Lévesque Ouest, office 820
Montréal (Québec) H3B 1P5
or by email at ia@kinessor.com.